Returns & Exchanges
We want you to be completely happy with your new Fabienne Chapot items, which is why we offer a 30-day return period from the date of receipt. Please ensure all items are returned in their original condition with all tags and packaging intact.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack the Items
Place the items in their original packaging or a sturdy box, ensuring the delivery note or return form is included inside.
Drop Off Your Parcel
Attach the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 10-14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing